Privacy Policy
NorthSouth takes your privacy seriously and is committed to protecting personal information collected through this website.
This policy explains how we handle personal data when we act as the data controller, meaning we decide how and why your information is used. By accessing and using this website, you agree to the terms set out in this policy, including our use of cookies.
References to “NorthSouth”, “we”, “our” or “us” mean the website owner. “You” refers to any individual visiting or using this website.
How we handle your personal information
We may collect information about how you interact with our website. This can include details such as your IP address, approximate location, browser type, device information, pages visited, time spent on the site and how you navigate between pages. This information is used to help us understand user behaviour and improve our website and services.
When you contact us or use our services, we may collect personal details such as your name, email address and any other information you choose to provide. We use this information to respond to enquiries, deliver our services, maintain records and ensure the website operates securely.
If you choose to provide additional details, such as contact information or preferences, we may use this to support your use of our services and tailor your experience.
Where you send us an enquiry, we will use the information provided to respond and, where relevant, provide information about our services.
We may also keep a record of any correspondence you send to us, including emails or messages submitted through our website, in order to manage communications and maintain accurate records.
In certain circumstances, we may process personal data where this is necessary to meet legal requirements, resolve disputes or protect our rights and business interests.
You should only provide personal data relating to another individual if you have their permission to do so.
Sharing your information
We may share your information with other companies within our organisation where necessary.
We may also share data with trusted third parties such as professional advisers or service providers who assist us in operating our business.
We may disclose personal information where required to comply with legal obligations or where necessary to protect our legal position or the safety and rights of others.
How long we keep your data
We do not retain personal information for longer than necessary. The length of time we keep data will depend on the reason it was collected.
In some cases, we may keep information for longer periods where required for legal, regulatory or legitimate business purposes.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
We recommend checking this page periodically to stay informed about how we are protecting your information.
Your rights
You have the right to request access to the personal information we hold about you. We may ask for proof of identity before providing this information.
You may also request that we correct or delete your personal data where appropriate.
Cookies
Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit.
Some cookies are temporary and are deleted when you close your browser, while others remain on your device until they expire or are removed.
Cookies themselves do not usually identify you directly, but they may be linked to information you have provided to us.
How we use cookies
We use cookies to improve your browsing experience, understand how our website is used, remember your preferences and help keep the site secure.
Third-party cookies
Some cookies may be set by third-party services we use, such as analytics providers. These services help us understand how visitors use our website and improve its performance.
Managing cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies if you wish.
Please note that disabling cookies may affect how certain parts of the website function.
Contact information
This website is operated by NorthSouth. If you have any questions about this policy or how your data is handled, you can contact us via our website, by phone or by email using the details provided on the site.